AVP, Senior Property Risk Consultant

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in large property risk services, and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for an AVP, Sr. Property Risk Consultant to provide expert risk assessment and consultative services supporting our Large Property accounts.  

Reporting to the AVP, General Property, you will serve as both an account coordinator and field representative for multiple accounts. You will collaborate with underwriting partners to manage Zurich’s property portfolio’s risk quality, support customer risk control programs, conduct site risk assessments, develop account analysis, and coordinate stewardship meeting adhering to Zurich global technical standards and recognized codes.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for an existing vacancy.

Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in-person presence.

What you will do

•    Assess the quality of complex risks, focusing on key and strategic assets as outlined by Zurich Resilience Solutions standards.
•    Evaluate loss potentials in accordance with Zurich and industry definitions.
•    Support external customers by identifying, assessing, and reducing the risks to their key/strategic assets and on an overall account basis.
•    Provide appropriate risk improvement advice, conduct loss investigations (including trend and root cause analysis), and implement risk improvement programs.
•    Communicate effectively with field risk engineers; nurture relationships with underwriting partners, brokers, industry consultants, professional organizations, and approval authorities.
•    Develop and implement Customer Service Plans for coordinated accounts to drive efficient field service.
•    Ensure consistency and quality of services to the account, including assessments, risk improvement advice, reporting, and time/expense management.
•    Explore new service area opportunities, develop new customer services, and identify cross-selling potential.
•    Support the commercial growth of Zurich Resilience Solutions by delivering expert consulting and sold services, identifying opportunities, and fostering strong client relationships.
•    Manage change within accounts by staying in close contact with customer management and business partners, including reviewing new projects and plans for change.

Job Qualifications - What you bring to the table

Required:
•    Bachelor’s Degree and 8 or more years of experience in Risk Engineering related to Property  
OR  
•    High School Diploma or Equivalent and 10 or more years of experience in Risk Engineering related to Property  
OR  
•    Zurich Certified Apprentice, including an Associate’s Degree and 8 or more years of experience in Risk Engineering related to Property  
AND  
•    Experience with Microsoft Office  
•    Advanced knowledge of industrial hazards and controls  
•    Experience working in a team environment  

Preferred:
•    Bachelor’s Degree in Engineering, Civil, or related discipline
•    Canadian Risk Management (CRM) designation
•    Account management experience as a Risk Services consultant with middle market or large customer property lines of business and programs
•    Strong communication and results-oriented consultative skills
•    Outstanding collaboration skills
•    Fluency in both spoken and written French
•    Fluency in both spoken and written English is required to facilitate communication with internal and external stakeholders outside Quebec.

Our Culture

•    At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
•    We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
•    We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
•    We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
•    We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
•    We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
•    We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
•    We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow.  Read more at www.zurichcanada.com.